In a sector where the stakes are very high, the availability, the technical performance and the safety of the ships are the key words.
In line with the expectations of our customers, Naval Global Assistance makes its operational performance a priority by maintaining compliance with its commitments in terms of time, cost and quality.
Naval Global Assistance is driving a very ambitious strategic plan, aiming at establishing its leading position on the national market, strengthening its competitiveness and growth, and investing in the ongoing modernization of its industrial tools and offering.
In support of this vision, we have set up a quality management system based on two strategic axes:
- The Customer satisfaction based on the attentive listening of their needs, the understanding of their requirements, the anticipation of these as well as on the respect of the commitments made by the company in terms of quality-costs-deadlines – product safety and delivered services. The goal of this approach is to create a long-term partnerships and a trusted relationship with our customers.
- Continuous improvement of our performance thanks to the constant innovation of our processes and methods, the perpetual development of the skills and know-how of all our employees and the development of cooperation with the best suppliers throughout the world.With our exceptional skills and unflinching ambition, we are committed to provide the best service to our customers and to make the necessary efforts in order that our company become a reference in the naval sector in Morocco and North Africa.